Covid Update for Carers

Member Update
Dear Members,
Over the past seven days we have had an increase in calls from our Carer membership isolating with family members who are COVID positive. As a result, we have prioritised raising with the DCP the need to support Carer families during this stressful and concerning time. Items we have raised to date with DCP:

  • Accessing Rapid Antigen Testing for Carer families in isolation
  • Priority grocery delivery
  • Medication script filling
  • Disaster/pandemic payments for loss of income
  • How to manage feelings of isolation and stress
  • Strategies to entertain young people during isolation

We at CF&KC-SA want to hear directly from Carers who have been impacted by COVID-19 personally in their families. If you have a moment, please email us at: or call us on 1800 732 272 and let us know what supports and services you need. Thank you to the Carers that have already reached out to share their experiences with us.

You will see below a comprehensive list of information that begins to answer some of the questions above. We are still liaising with our sector partners for confirmation on how agencies are supporting their Carer families impacted by COVID-19.

We will continue to update members by way of email and our website as information comes to hand.

As always, we encourage Carers to discuss any particular supports they may need with their support worker/Kinship worker or case manager. DCP has advised CF&KC-SA that supports will be considered on a case by case basis as everyone’s circumstances are individual.

Stay safe and I look forward to hearing from you.

Warm regards
Fiona Endacott

Department for Child Protection (DCP) Covid Information

DCP has been working closely with SA Health seeking best advice and information to support children and young people, families, carers and the DCP workforce.

Women’s and Children’s Hospital COVIDkids
In addition to the SA Health COVID-19  Response Care Team, the Women’s and Children’s Hospital has now launched a dedicated virtual service called service called COVIDkids. This service provides specialist support to children, young people and their carers, by giving them direct online and phone access to experienced paediatric nurses and doctors. This service is available by referral. The COVIDkids webpage has some very useful resources about managing COVID with children and young people in the home.  The DCP Carer portal is also being updated regularly with new information.

Rapid Antigen Tests (RAT)
The DCP carer portal currently provides some information on access to Rapid Antigen Tests (RAT) and additional information will be posted where possible as this is changing rapidly as supplies increase in this state. This now includes the ability to access two free RAT kits for those who are considered a close contact of a person who tests positive for COVID-19.

Click here for current RAT pickup locations

Concession card holders will very soon be able to access up to 10 free Rapid Antigen Tests (RAT) at participating chemists over three months (maximum five per concession card holder, per month).

Carers are strongly encouraged to discuss any particular supports they may need with their support worker or case manager. The tangible supports will be considered on a case by case basis as everyone’s circumstances are individual. DCP is in regular communication with service providers to share information and ensure that the service provision is supportive and responsive to carers’ needs.

Return to School
Importantly, as part of the very recent Education Department announcement regarding its return to school plan for Term 1, schools will be open for children and young people who are in care from Monday 31 January 2022. This is in place for all year levels as well as preschool/kindergarten. In addition, schools will be open for all children of essential workers.

Kinship carers are strongly encouraged to discuss any particular supports they may need with their support worker or case manager. The tangible supports will be considered on a case by case basis as everyone’s circumstances are individual. We certainly acknowledge that some carers may be feeling anxious during these uncertain times and it is important that they feel well supported and have all the information that they need.  DCP continues to provide regular updated COVID-19 related information to staff to assist them in their important roles of supporting our carers and children and young people.  If there are individual needs or supports that have not been able to be worked through between the carer and their support worker or case manager, please speak with the relevant supervisor to discuss further.

Department of Human Services (DHS) Covid Information

Pandemic Leave Disaster Payment
South Australians who have lost work due to being a close contact or COVID-19 positive may be eligible for financial support.

To be eligible for the Pandemic Leave Disaster Payment, applicants will need to have received a COVID-19 positive test via a testing clinic, health professional or evidence that they have registered a positive RAT result with SA Health.

The Pandemic Leave Disaster Payment from Services Australia provides financial relief of up to $750/week to people who have lost at least one day of work because they are isolating due to being COVID-19 positive, caring for someone who is COVID-19 positive, or is deemed to be a close contact. Individuals who can access paid leave or other income support are not eligible.

Return to school for SA students
Last week the Premier announced schools would reopen on Monday, 31 January 2022 for children of essential workers and vulnerable children. From Wednesday, 2 February 2022 face to face classes will begin for Reception students and those in Years 1, 7, 8 and 12. All other students will begin online learning on that day. All students are expected to return to school for face-to-face learning on Monday, 14 February 2002.

DHS has provided a link to: seven tips from Gallagher Bassett that may be helpful.

Mental health support during COVID-19
It is important we are all looking after our mental health and caring for those around us as we navigate through this pandemic. DHS has provided a link to: an array of mental health and wellbeing services readily available, along with the SA COVID-19 Mental Health Support Line  which can be accessed by calling 1800 632 753 or through online chat and is available 8.00 am to 8.00 pm every day, including public holidays.

Priority grocery shopping

To ensure vulnerable customers in the community have access to delivery services at this time, supermarkets such as Coles and Woolworths are offering dedicated delivery windows and services.

Eligible customers include seniors, people with a disability and those with compromised immunity or who are required to self isolate.

Click here to read more

Carer Inquiry

The Independent Inquiry into Foster & Kinship Care is now underway. During 2022, CF&KC-SA is committed to ensuring every single foster & kinship carer across the state has the opportunity to have their voice heard as part of this Inquiry. Information regarding the Inquiry will be released regularly to our membership. Alternatively click on the button below if you would like to know more, and/or sign up to our Carer Inquiry mailing list.

Carer Inquiry
CF&KC-SA Carer Advocacy Service

Did you know that we provide individual Advocacy support to Foster & Kinship Carers across South Australia? Under Nyland recommendation 116, CF&KC-SA is funded as the independent peak body to provide advocacy services to support carers to access and exercise their rights. This funding is supplied by the Department for Child Protection to the independent peak body for this express purpose.

Contact us on freecall 1800 732 272 or via email:


Become a CF&KC-SA Member
If you would like to join our email list to be kept informed and up-to-date on a range of topics, information and forums for Foster & Kinship Carers in SA, click here to Become a Member
It’s free and easy to sign up online, or alternatively ring our team on freecall 1800 732 272